o     Random (300)

o  Known Users (100)

 

 

 
SIR #   5957 (RGS)                                                                                                                                             SOUTHEASTERN
Quota:  400 (Richmond/Petersburg SMSA)                                                                 INSTITUTE OF
                                                                                                                                          RESEARCH, INC.

JAMES RIVER BRIDGE

CONSTRUCTION PROJECT

                                                                                                                                               Questionnaire #   _______
                                                                                                                                                                           (    -    )

Start time:___________________                                                                                                                

 

Hello.  This is (Your Name) from SIR Research; a national survey research firm.  We’re conducting a survey on behalf of the Virginia Department of Transportation and would like to include your household in the survey.

 

 


1.  Are you the male/female head of your household?

                                              (Go to Q.4)     Yes    01

                                             (Go to Q. 2)      No    02 

                                                             Ref/(DK)    03 

 

 

2.   May I please speak with the male/female head of your household?

                               (Go to Q.4)                    Yes    01

                              (Go to Q. 3)      No, not here    02 

                             (Terminate)      No, Refused    03 

                                                                    (DK)    04 

 

 

3.  When would be a good time to reach the male/ female head of your household and talk with him/ her?

Day  ____________________________________

Time  ___________________________________

(Call back at appropriate time)

 

 

 

 

 

 

 

4.  My first question is about your use of the Interstate 95 Bridge that crosses the James River in downtown Richmond.  Is this a bridge you or someone else in your household uses:

                                                                   Daily    01 

                                              3-4 times per week    02 

                                              1-2 times per week    03 

                                            2-3 times per month    04 

                                                 1 time per month    05 

                                 Less than 1 time per month    06 

  (Terminate)                Only on a rare occasion    07 

                                           Or, never use it at all    08 

                             _________________ (Other)    09 

                                                                    (DK)    10 

 

 

5.  Who in your household crosses the bridge the most frequently?

                                                          Male Head    01 

                                                       Female Head    02 

                                               Other Adult Male    03 

                                            Other Adult Female    04  

             _________________________ (Other)    05 

                                                                    (DK)    06 

 

5a.  And is that you or is that someone else?

                                                         Respondent    01 

                                                      Someone Else    02 

                                                             (DK)/Ref    03 

 

 

6.  At what time of the day do you (does _______) most often cross the bridge?  Would you say:

 

                                 Between 7 a.m. and 7 p.m.    01 

                                 Between 7 p.m. and 9 p.m.    02

                       Between 9 p.m. and 12 Midnight    03 

                       Between 12 Midnight and 6 a.m.    04

                                 Between 6 a.m. and 7 a.m.    05

             _________________________ (Other)    06 

                                                                    (DK)    07 

 

7.  And for what purpose/destination is the I-95 James River Bridge crossing used the most often?

_______________________________________

_______________________________________

 

8.  Are you aware of the construction taking place on the I-95, James River Bridge at this time?

                                                                      Yes    01

                                                                       No    02 

                          (Go to Q. 12)                    (DK)    03 

 

9.  Where did you first learn about this construction?  (Take one answer only, emphasizing “First Hear”)

                                                            Television    01 

                                                          Newspaper    02

                                                                  Radio    03 

                                                Highway Signage    04

                                                  Word-of-Mouth    05

             _________________________ (Other)    06 

                                                                    (DK)    07 

 

10.  About when, did you first learn about the construction?

                                           Before January 2000    01 

                                         January – March 2000    02

                                                           April 2000    03 

                                                            May 2000    04

                                                  Early June 2000    05

                                                    Late June 2000    06

             _________________________ (Other)    07 

                                                                    (DK)    08 

 

 

11.  How would you describe the effectiveness of the signage you have seen along the interstate?  Would you describe it as:

                          (Go to Q. 12)     Very Effective   01 

                           (Go to Q. 12)   Fairly Effective   02

                                         Somewhat Ineffective   03

                                            Or, Very Ineffective   04 

                                                                    (DK)    05

 

11a.  Why do you say that?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

12.  Have you seen or heard any mention of the construction on television, radio, or in the newspaper?

                                                                      Yes    01

                                          (Go to Q. 16)       No    02 

                                        (Go to Q. 16)      (DK)    03 

 

 

13.  From which of these; television, radio, or newspaper, have you received the most information about the construction?  (Check only one.)

 

                                                            Television    01

                                                                  Radio    02 

                                                          Newspaper    03 

                                                                    (DK)    04 

 

13a.  And was the last information you received from the (Answer to Q. 13):

 

                                                     A news report    01

                                         An editorial comment    02 

                     Or, an announcement from the VA

                            Department of Transportation    03 

                                                                    (DK)    04 

 

 

14.  And how would you describe the effectiveness of the information you have received from the (Answer to Q. 13)?  Would you describe it as:

 

                          (Go to Q. 16)     Very Effective   01 

                           (Go to Q. 16)   Fairly Effective   02

                                             Somewhat effective   03

                                            Or, Very Ineffective   04 

                                                                    (DK)    05

 

14a.  Why do you say that?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

15.  Based on what you may have heard or experienced, how helpful has the information about the construction been for motorists trying to avoid long delays and other traffic frustrations?  Would you say the information has been:

                             (Go to Q. 16)     Very Helpful   01 

                      (Go to Q. 16)   Somewhat Helpful   02

                                                  Not Too Helpful   03

                                         Or, Not Helpful at All   04 

                                                                    (DK)    05

 

15a.  Why do you say that?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

 

16.  Have you or anyone else in your household actually crossed the bridge during construction between 7 p.m. and 7 a.m.?

                                         (Go to Q. 17)       Yes    01

                                          (Go to Q. 18)       No    02 

                                        (Go to Q. 18)      (DK)    03 

 

 

 

 

17.  Was the experience:

                                                    A Positive One    01

                                                  A Negative One    02 

                               Or, Somewhere In-Between    03 

                                                                    (DK)    04 

 

17a.  Why do you say that?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

18.  Have you altered or changed any routine travel activity since the beginning of the repair construction on the bridge?

                                                                      Yes    01

                                      (Go to Q. 18a)         No    02 

                                       (Go to Q. 18a)     (DK)    03 

 

18a.  How likely will you be to have to alter or make changes in your routine travel activity in the future?  Would you say:

 

                                                          Very likely    01

                                                 Somewhat likely    02 

        (Go to Q. 20)                Somewhat unlikely    03

                                                        Very unlikely  04 

                                                                    (DK)    05 

 

19.  What travel routine have you altered or changed since repair construction began?  (Check all that apply)

                                                  Changed Routes   01 

                                                    Changed Hours   02

                        Switched to other Transportation   03

                       ______________________ Other   04 

                                                                    (DK)    05

 

20.  Have you or anyone in your household changed plans at any time to avoid the construction on the bridge?

                                                                      Yes    01

                                        (Go to Q. 22)         No    02 

                                         (Go to Q. 22)     (DK)    03 

 

21.  In what manner have you altered or changed your plans since repair construction on the bridge began?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

21a.  (IF ROUTE CHANGE IS MENTIONED, ASK:)  In what ways has your route changed?

_______________________________________

_______________________________________

_______________________________________

 

22.  Approximately, how long is the repair construction on the I-95 James River Bridge supposed to take?

                                             Less than 6 months    01 

                                                    6 to 11 months    02

                                                  11 to 18 months    03 

                                          More than 18 months    04

             _________________________ (Other)    05 

                                                                    (DK)    06 

 

23.  Generally speaking, and on a scale from “1” to “10”, when a “10” is the highest rating you can give and a “1” is the lowest rating you can give, what kind of rating would you give Virginia’s Department of Transportation on its efforts to help motorists avoid delays and other traffic frustrations during repair construction on the I-95 James River Bridge?  Would you give them a:

 

1   2   3   4   5   6   7   8   9  or 10  (DK)

 

My last questions are for classification purposes only.

 

24.  Is your age:

                                                    Under 35 years    01 

                                                       35 – 44 years    02

                                                       45 – 54 years    03 

                                                       55 – 64 years    04

                                                      Over 64 years    05 

                                                                    (DK)    06 

 

25.  How many people in your household work away from home?

1   2   3   4   5+   (DK)

26.  And to what zip codes or areas of Richmond do those people report to work?

 

1st  Person  _________________________

2nd Person  _________________________

3rd  Person  _________________________

4th  Person  _________________________

5th   Person  _________________________

 

27.  Do any of the people who work away from home use the I-95 James River Bridge for that trip?

                                                                      Yes    01

                                          (Go to Q. 29)       No    02 

                                        (Go to Q. 29)      (DK)    03 

 

28.  And to which destination(s) is that (are those)  person(s) going?

_______________________________________

_______________________________________

_______________________________________

_______________________________________

 

29.  What is the zip code of your residence?

_______________________________________

 

Thank you very much for your time and attention to this survey.  Your opinion counts.

 

Respondent:                                                 Male   01

                                                                  Female   02 

 

Telephone No.  _________________________

 

Interviewer #  __________________________

 

Date:  ________________________________

 

Time Finished:  ________________________